Terms of Service

1. Agreement to these terms

These Terms of Service govern your use of livemediadigital.com (the "Site"), operated by Live Media Digital, a digital marketing agency based in Doral, Florida. By using the Site, you agree to these terms.

The Site is a marketing website. It does not require an account or login. Browsing, filling a form, or requesting a free report does not, by itself, make you a client or create a paid service contract.

2. Who we are and what we offer

Live Media Digital provides digital marketing and related services for businesses, including SEO, search engine marketing (Google and Microsoft), social media advertising, web and ecommerce development, content, email, AEO and GEO (visibility in ChatGPT, Perplexity, and Google AI Overviews), AI voice agents, business automation, custom software, and digital infrastructure consulting.

We work with companies in South Florida and with clients nationwide. Industry pages, case studies, and plan names on the Site describe the kind of work we do. They are not a public offer to sell a fixed package at a posted price.

3. Using the Site

You may use the Site to learn about our work, read resources, and contact us. You agree to use it only for lawful purposes and not to:

• Break the law or infringe anyone else's rights
• Try to gain unauthorized access to the Site or its systems
• Interfere with or overload the Site
• Scrape, copy, or republish Site content for commercial redistribution without our written permission
• Submit false, misleading, or someone else's information in a form

We may suspend access to the Site if we reasonably believe these terms are being abused. We may also change or take down pages at any time.

4. Free consultation and AI visibility report

A strategy consultation and the AI visibility report described on the Site are complimentary and come with no obligation to hire us. We may decline a request that is incomplete, spam, unrelated to our work, or that we cannot reasonably fulfill.

The report looks at how public AI tools currently describe the website you submit. It is informational. It is not legal, financial, or medical advice, and it is not a guarantee of future rankings, citations, or leads.

Form submissions currently open an email to letschat@livemediadigital.com from your device. You are responsible for what you send. Do not include payment card numbers or other highly sensitive data in a form or email.

5. Paid services are a separate agreement

Hiring Live Media Digital is governed by a written proposal, statement of work, or service agreement that you and we sign (or otherwise accept in writing), not by these website terms alone. That document controls scope, fees, timelines, ad-account access, and how either party can end the work.

Launch, Grow, Scale, and Enterprise on the Site are starting points for a conversation, not a take-it-or-leave-it menu. Pricing depends on your market, goals, and the work involved. We do not publish a single rate that applies to every business.

As we describe on the Site, we do not lock clients into long-term contracts as a condition of working together. If a signed agreement says something different, that agreement wins.

Media spend on Google, Meta, Microsoft, and similar platforms is typically billed by those platforms to the client (or prepaid by the client) and is separate from our management fees, unless a signed agreement says otherwise. You remain responsible for the accuracy of your business information, offers, licenses, and claims in ads and on your site.

6. Results, case studies, and testimonials

Case studies, statistics, and quotes on the Site reflect specific past client outcomes. They are not a promise that your business will get the same leads, revenue, rankings, or locations. Paid search and social can move quickly; SEO and AI visibility usually take longer and depend on competition, budget, your website, and factors we do not control.

Nothing on the Site is a guarantee of position in Google, ChatGPT, or any other platform.

7. Intellectual property

The Site's text, layout, graphics, logos, and the Live Media Digital name are owned by us or our licensors. You may not copy or reuse them for your own marketing without written permission, except for ordinary browsing and sharing a page link.

Work we create for a paying client (sites, creatives, copy, and the like) is handled in that client's agreement, including who owns what after invoices are paid.

Third-party marks (Google, Meta, Microsoft, and others) belong to their owners. Our partner or certification badges describe a relationship or credential; they are not an endorsement of a particular result for you.

8. Third-party sites and tools

The Site may link to social profiles, maps, or other websites. Those destinations have their own terms and privacy practices. AI platforms we mention when we talk about AEO, GEO, or visibility reports are independent products. We are not responsible for their output, downtime, or policy changes.

9. Disclaimer

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful code.

10. Limitation of liability

To the fullest extent permitted by Florida law, Live Media Digital is not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, leads, data, or goodwill, arising from your use of the Site or from relying on content on the Site.

For claims that relate only to use of this website (not a signed client agreement), our total liability will not exceed one hundred U.S. dollars (US $100). Some states do not allow certain limits; in those places, our liability is limited to the maximum extent the law allows.

Liability for paid client work, if any, is defined in the signed service agreement for that work.

11. Indemnity

You agree to indemnify and hold Live Media Digital harmless from claims, damages, and reasonable legal fees arising from your misuse of the Site, your violation of these terms, or content you submit that is unlawful or infringes someone else's rights.

12. Privacy

How we handle personal information is described in our Privacy Policy and Cookie Policy. Using the Site also means you understand those documents.

13. Changes

We may update these terms from time to time. The date at the top shows the latest version. Continued use of the Site after a change means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Exclusive venue for disputes about the Site that are not subject to a different client agreement is the state or federal courts located in Miami-Dade County, Florida.

If a court finds one section unenforceable, the rest still applies. These terms are the entire agreement for use of the Site. They do not replace a signed client contract.

15. Contact

Questions: letschat@livemediadigital.com, (305) 918-2306, or Live Media Digital, 3400 NW 78th Ave, Suite 109, Doral, FL 33122.

Related: Privacy Policy · Cookie Policy · Contact